PROUD TO SHOW THE BEST OF OUR COUNTRY
ALITALIA, ITALY’S LEADING AIRLINE AND AMONG THE MAIN CARRIERS IN EUROPE
Alitalia Società Aerea Italiana (alitalia.com) is a completely private company whose operations began January 1, 2015. The new Alitalia is a limited company with an Italian majority share and a 49% share owned by the industrial partner Etihad Airways, U.A.E.’s national airline.
The company operates one of the most efficient and youngest fleet in Europe (average aircraft age of only 7 years). The fleet consists of 118 aircraft, including 22 long-haul (10 Boeing 777-200 LR, 12 Airbus A330-200), 76 medium-haul (12 Airbus A321s, 42 Airbus A320s, 22 Airbus A319) and 20 regional (5 Embraer 190 and 15 Embraer 175).
In 2014 Alitalia carried 22,7 million passengers worldwide. Alitalia’s winter 2014/2015 schedule provides service to 83 destinations, including 26 in Italy and 57 in the rest of the world, covering 123 routes and 3,650 weekly flights. During this winter season Alitalia launched new flights to Marseille and, in collaboration with airberlin, new direct flights to Dusseldorf and Berlin from Rome, Milan Linate and Venice. In addition, Alitalia has increased frequencies on its intercontinental flights to Abu Dhabi, Rio de Janeiro and Sao Paulo, and on its international flights to London City, Madrid, Athens, Prague, Toulouse, Zurich, Frankfurt, Tel Aviv, Bucharest and Tirana.
Alitalia and Etihad Airways are the Official Global Airline Carriers of Milan Expo 2015. Alitalia will launch new service to Shanghai and Beijing to provide more accessibility to Expo during the Universal Exhibition. The two airlines have unveiled two aircraft in a unique Expo Milano 2015 livery to mark their co-sponsorship of the global event.
Alitalia is a member of the SkyTeam alliance with Aeroflot, Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, Tarom, Vietnam Airlines and Xiamen Airlines. In 2010 Alitalia joined Air France - KLM and Delta Airlines as part of the airline industry’s leading Transatlantic Joint Venture. Thanks to the joint venture between these companies, passengers now have privileged access to the largest transatlantic network in the world, with more frequencies, competitive rates and consistent service on all transatlantic flights.
The quality of its service, the attention to the passenger experience, the high level of professionalism, the consistent training of its crew, service technicians and all its staff have always been the hallmark of Alitalia. The distinctive Italian style comfort and elegance are always present on board Alitalia’s aircraft: from award-winning menus featuring regional Italian cuisine, to linens designed by Italian luxury brand Frette, tableware designed by Richard Ginori, and an amenity kit with personal care items by Salvatore Ferragamo.
On long-haul flights Alitalia offers three classes of service: Magnifica - business class on intercontinental routes, Classica Plus - the Premium Economy, and Classica - the economy class. Magnifica class guests enjoy all-aisle seats, upholstered in leather, that convert to true flatbeds, reclining a full 180 degrees and large15.4 inch. LCD screens providing on-demand audio & video, including movies, music and games. The excellence and exclusivity of the service on board Alitalia is also distinguished by the sophisticated dining experience: award-winning Italian regional recipes prepared with fresh products DOP and IGP are paired with premium wines selected by Alitalia’s official Sommelier in collaboration with the Italian Sommelier Foundation.
Alitalia's commitment to the enhancement of Italian cuisine in the world through the onboard dining experience has received the award for "Best Airline Cuisine" for five consecutive years (2010-2104). The award was given by the readers of Global Traveler Magazine for the quality of its meals served on board. More than 26,000 frequent business and luxury travelers participated in the “2014 GT Tested Reader Survey Awards”, naming the best in a variety of categories in the travel and tourism industry. In 2013, Alitalia also won the Best In-Flight Wine Program during Saveur Culinary Travel Awards for the high quality of the wine labels served on board.
Also in 2013, Alitalia was awarded the gold medal for "the best airline for customer service" by the German Institute for Quality and Finance (ITQF) achieving satisfaction level of 82.6% from the survey participants.
After 17 years, Alitalia introduced once again specially painted liveries dedicated to two regions: Friuli Venezia Giulia and Calabria. The initiative is part of the project "Alitalia for Italy", aimed at promoting to the world the natural beauty of the Italian landscapes, artistic treasures, and the distinctive flavors of food and wines of our territory.
Alitalia operates in both passenger and cargo transportation. The cargo activity boasts a portfolio with a wide range of products tailored to meet the demand of its customers. Cargo transportation is operated by utilizing both the hold of passenger aircraft and charter flights.
For over fifty years, Alitalia's Training Center has trained a great number of its crew, thanks to high-tech simulators and to a highly qualified staff of certified instructors. Alitalia trains its crews and also organizes training courses for individuals.
Alitalia is fully committed to a policy of sustainability and corporate social responsibility, the founding values of its corporate culture and of its daily work ethic.
For all those who are anxious about flying, Alitalia has designed the program "Voglia di volare”". Since 1997, more than two thousand people have overcome their fear of flying by getting to know the aircraft and crew, by becoming familiar with the technical and psychological aspects of flying. Over 90% of participants started or restarted to fly regularly. The seminar is in fact aimed both at people who have never flown, and those who live with discomfort, or with anxiety the experience of flight.